A Remote Possibility
Remote Assistance includes the options to Chat as well as send
files.
When you are done, disconnect the connection. You can
save the remote Invitation file and email it to your trusted techie
at some future time.
As administrator, you should practice using Windows
Remote Assistance. We don't have transporters that allow us to
"beam" digitally to another time and location. This is the next best
option, so far as we know it.
It’s not as intimidating
as it looks. I’ve been there…and I’ll be here for you. When it all
gets too frustrating, repeat after me: I AM the administrator.