Administrator: Remote Control Page 1 2 3 4 5 6

Request and Respond

What do you see? When you send an invitation for Remote Assistance, you should see: Waiting for an incoming connection. This will be a secure, private link over the Internet.

 

After your Trusted Advisor says, "Yes," to your invitation, you will be asked to confirm that you invited them to connect to your computer.

 

Whoever you asked to help you can see everything on your desktop. She can also launch your programs and work with your programs and files.

It is rather interesting to watch the mouse move as if by a ghost in the machine. <grin>

 
Start->Maintenance->Remote Assistance