Administrator: Remote Control Page 1 2 3 4 5 6

Beam Me Up, Scotty

It is an unwritten law that computers know when you are far, far away from home. You're on the road, sitting in a strange room, getting ready for the big presentation. Sometimes, you just want some support from the home office.

 

Windows XP and Windows Vista have a method for asking someone to help you. The program is called Windows Remote Assistance, and it allows you invite someone in another place, another town, to work on your computer.

 

How do you begin?

Your computer needs to function enough to wake up and access the Internet. You will also need an email program or Instant Messenger.

 

 

Memo to Self: If you would like to practice this option, you will need to partner with someone who has Windows XP or Windows Vista.

 
Start->Maintenance->Remote Assistance