Administrator: Elementary Dr. Watson Page 1 2 3 4 5 6

Write that down The Event Viewer captures System, Application, and Security data. It is a powerful tool. When you review the logs, look for patterns. You may notice that failures happen repeatedly, perhaps at a certain time of day or with a specific software program. The System Administrator, that's you, needs a method for reporting the system problems. Whether you use a Pivot Table or a Database is immaterial: just get the data.     True Stories: The Computer Mama learned the hard way that the Administrator must document the changes to the system and all of the computers in it.   In one company, there were two broken computers that were passed around like bad pennies. Pretty soon, those two bad computers were reported as 18 or 20 machines as more and more people ran into the bum hardware.